Revenue Division
The Revenue Division is responsible for the collection of all amounts due the city for governmental services including: water, sewer, yard waste collection fees, stormwater, mortgages, loans, assessments, invoices, inspection fees, business licenses, contractor bonds and parking tickets.
Pay your water and/or stormwater bill online
Pay your water and/or stormwater bill by telephone. Customer Service and billing (336)727-8000.
Pay your parking ticket online. Parking Ticket Collections (336)727-8000.
Pay your yard-waste cart sticker renewals online. General Collections and Inspection Permits (336)747-6953.
Assessments online lookup. Assessment and Mortgage Collections (336)747-6956
Sanitation Liens online lookup. Invoice Collections (336)747-6957
Business License Collections and Contractor Bond Collections (336)747-6954.
Small Business Listing contact the Revenue Division at (336)747-6954
Returned Check Policy
If payment of your check is refused due to insufficient funds (including uncollected funds) or because you have no account at that bank, we will electronically debit your bank account for the amount of the check. Additionally, if payment of your check is refused, your bank account will be charged a processing fee in the maximum amount allowed by state law each time your check is presented for payment.
All payments can be mailed to the following address:
City of Winston Salem
Revenue Collections
PO Box 2756
Winston-Salem, NC 27102-2756
Water/Stormwater Bill Payments can be mailed to this address:
City of Winston-Salem Revenue Collections
P O Box 580055
Charlotte NC, 28258-0055
Payments can also be made at the locations listed below:
Bryce A. Stuart Municipal Building
100 E. First Street, Suite 121
Hours: 8:00 a.m. to 5:00 p.m., Monday through Friday
Drive-through access and night depository are located at this location for customer convenience.
Black-Phillips-Smith Government Center
2301 North Patterson Avenue
Hours: 9:00 a.m. to 5:00 p.m., Monday through Friday
Customer drive-through access is also available at this location for customer convenience.
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