City Link - 727-8000

City Link offers an online Live Chat option for the convenience of our citizens. Prefer to type rather than telephone? Use the Live Chat button on the home page or above. When agents are not available for Live Chat, you can leave an e-mail message.

REPORT A PROBLEM

City Link centralizes access to city information and services through one, easy-to-remember, easy-to-use telephone number. Dial 727-8000 to speak with a professional customer service representative who will answer your questions, provide information, or dispatch a service request for work to be completed. You do not need to be familiar with the structure and responsibilities of city departments.

City Link is open 24-hours-a-day, 7 days a week.

Departments connected to City Link

• Budget and Evaluation, Central Warehouse, Citizen Services/City Secretary, City Attorney, City Manager, Development, Minority/Women's Business (M/WBE), DOT, Emergency Management, Engineering, Finance, Fleet Services, Inspections, Housing/Neighborhood Development, Human Relations, Human Resources, Information Services, Keep Winston-Salem Beautiful, Marketing and Communications, Neighborhood Services, Property Maintenance, Planning, Purchasing, Real Estate, Recreation and Parks, Risk Management, Sanitation, Stormwater, Streets, Utilities, and Vegetation Management.