Utilities News

Notice to Water Customer: Water System Maintenance and Improvements at 600 and 626 South Main Street and the public restrooms at West Street and Salt Street Intersection in Winston-Salem.

We will be performing water system updates and operating valves in your area on Thursday, October 10, 2019. To perform this work, we may interrupt your service between the hours of 8:00AM and 4:00PM. Work will be rescheduled during the same time frame for the following work day(s) if delayed due to weather or any unforeseen events or conflicts.

Prior to our scheduled work, we recommend that you make the following preparations to help you through this interruption:
1) Store an adequate supply of water for cooking and drinking.
2) Turn water heater circuit breaker to the off position. (If you use gas, contact your gas company if you have any questions)
3) Avoid opening any faucets or flushing any water closets during this time. This will help minimize air in your system.
4) If the water is discolored after service has been restored, flush your lines through a bathtub faucet first, for a short period. If the water does not clear within a reasonable time, contact any of the numbers listed below for assistance.

A copy of this notice has been hand-delivered to each address affected by the service interruption. Thank you for your cooperation and patience as we continue to improve your water system. If you have any questions, please call City Link 311 or 336-727-8000.
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