City Link 311 - Your Link to Winston-Salem City Services

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Quick Links
Pay Bills
Submit a Request
City Link 311 Live Chat - talk to an agent by text chat

Popular Online Service Requests
Report street light outage
Parking Meter Repair
Parking violation/appeal
Report high grass/weeds
Citizen Suggestion or Comment
Sanitation new service          
Report trash missed collection
Report recycling missed collection
Report a pot hole
Request dead animal collection

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Latest News

Posted: Thursday, March 29, 2018
CityLink - March 29, 2018 As of April 2, city residents should report streetlight outages directly to Duke Energy instead of...

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City Link Information

Phone: 336-727-8000 or 311

Para asistencia en espanol:
(336)727-8000 or 311

TDD/TTY:  711
Fax: 336-747-7400

311 Operating Hours
7:00 a.m. to 7:00 p.m.

Saturday & Sunday
9:00 a.m. to 5:30 p.m.

Closed all Holidays except Good Friday & the day after Thanksgiving
Open: 7:00 a.m. to 7:00 p.m.


City Link improves citizens' access to information and non-emergency city services, while delivering excellent customer service.  

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City Link 311